“See you in court!” This may make for good television but it rarely promises a sound business or personal solution. In most cases, it promises lengthy, expensive and consuming pretrial discovery with little opportunity for disputants to fashion solutions that will work in their unique circumstances. To both individuals and organizations conflict, litigated disputes, and hard negotiations can feel like failure, at worst, or at best, a lost opportunity.

JustMediation PLC was formed to help people and organizations create positive outcomes from conflict and collaboration. The addition of a mediator to a challenging negotiation can bring out the best in everyone, creating a more intense focus on the possibilities for resolution. An early settlement in a personal injury suit, a new contract between longstanding business partners, a co-parenting plan for a divorcing couple, or a plan to address employee concerns in the workplace with dismissal of an EEOC charge and union grievance are examples of agreements forged with the help of a mediator.


Here is what we’ve heard from our clients:

“Without exception, all of my clients and I were impressed with [ Dale ’s] impartiality, her ability to promote dialogue and her ability to enhance the possibility of settlement. …She is the best mediator that I have dealt with in my 30 years of practice.” Defendants’ employment counsel Ms. Iverson is a superb mediator. She is knowledgeable about her craft and has the character and temperament necessary to bring even the most hotly disputed matters to resolution.” Plaintiff’s employment counsel “We wanted to convey to you our appreciation for the excellent job you did as facilitative mediator for [our] case. Your expertise in this area, as well as your kind manner and sensitivity certainly helped ease us through what was a very difficult day—for all of us, but especially for [our injured family member]. Even in those moments when we felt hopelessness, your encouragement gave us a new surge of confidence and hope.” Mother of injured plaintiff “Thank you so much for your efforts. You make a difficult situation calm and sensible.” Company owner in business contract dispute

Dale Ann Iverson is founder and principal of JustMediation PLC, a professional corporation offering dispute resolution and collaboration services. Dale mediates through private referral and court and agency-connected ADR programs nationally and state-wide.  She is an approved mediator in numerous Michigan circuit courts, the Michigan Department of Civil Rights, the EEOC, the U.S. Postal Service, the Special Education Mediation Program of the Michigan Department of Education, and the U. S. District Court for the Western District of Michigan. Building on her 19-year practice as a trial lawyer before devoting her work exclusively to dispute resolution, she mediates extensively in a wide range of matters.

Dale also works in a variety of workplaces and organizations, including corporations, churches, and colleges, to resolve conflict. In 2004, Dale was conferred membership as Advanced Practitioner in Workplace and Organizations by the Association for Conflict Resolution based on substantial experience and training and the recommendations of clients, colleagues, and ADR program administrators 

Dale has also done substantial work in collaborative problem-solving and public policy facilitation.  These projects have included facilitating a major urban public policy initiative in citizen-based budgeting, facilitating merger negotiations among 501(c) (3) charitable organizations, and facilitating work among state-court judges, court staff, and lawyers and other community stakeholders to develop ADR programs within their courts.  She works frequently in settings, including court cases, where the number of people and the nature of issues involved require careful process planning to ensure quality participation among all interested people and organizations.

Dale served on the Michigan Supreme Court 1998 Dispute Resolution Task Force, and is a past chair of the ADR Section of the State Bar of Michigan.  Dale currently serves on the Executive Committee of the ADR Section of the Grand Rapids Bar Association and is a volunteer mediator for the Dispute Resolution Center of West Michigan. She is a past president of the GRBA where she currently serves on the committee supporting the Association’s charitable foundation, the Justice Foundation of West Michigan.  Dale has recently concluded two years as Visiting Professor in Ethics and Professionalism at the Thomas M. Cooley Law School.

Among her awards, in 2006 Dale was conferred the Distinguished Service Award from the ADR Section of the State Bar, for significant contributions to the field of ADR; in 2003 she received the George N. Bashara, Jr. Award from the ADR Section of the State Bar in recognition of exemplary service to the section and its members, and the Trailblazer Award from the Dispute Resolution Center of West Michigan for leadership in community conflict resolution; and in 2002 and 2003 she received the Michael S. Barnes Award from Legal Services of West Michigan in recognition of exemplary contribution to the provision of free legal services to the poor and elderly, the Tribute Award from the Grand Rapids YWCA for her professional accomplishments and service to the community, and she was named by the Grand Rapids Business Journal as one of the most influential women in West Michigan.

Dale’s articles as co-author include:  Ensuring Professionalism: The Role of the Character & Fitness Process,  Michigan Bar Journal, September 1990, Vol. 69 No. 9; Proposed Court Rules Introduce Mediation Specific Qualifications for Neutrals Serving in Court-Annexed ADR Programs, Michigan Bar Journal, May 2000, Vol. 79, No. 5;Developing, Implementing, Administering and Evaluating Approved ADR Plans in Michigan’s State Courts: A Checklist for Court Staff and ADR Committees,State Court Administrator’s Office 9/2002; and Kim O'Leary, Nelson Miller, Tracey Brame, & Dale Iverson, Cultural Competence as a Professional Skill, in Amy Timmer & Nelson Miller, Eds., Reflections of a Lawyer’s Soul—the Institutional Experience of Professionalism at Thomas M. Cooley Law School (William S. Hein & Co. 2008).


©2005 Just Mediation PLC
voice: 616-988-9623 call: 616-560-2243 fax: 616-363-4560 PO Box 150156 Grand Rapids, MI 49515 daleiverson@justmediation.com